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Saturday 2 April 2011

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Here you are reading a blog.  So, as a user of this new-fangled World Wide Web thing, the chances are that you also, like me, get far too much e-mail.

I don't just mean the tired old stuff asking please could I deposit $10,000,000,000,000,000 from my uncle in the Libyan Government in your bank account for a bit, or how I made $1,000 per hour with a can't-fail scheme that anyone can follow from the comfort of their home.  Those are instant-delete, and actually don't take up too much effort.

The worst e-mails are genuine ones asking you to do something time-consuming with possibly some small benefit to yourself.  You are a busy man or woman.  You have your own projects.  But these at least deserve the courtesy of a polite and (briefly) considered reply.  You make a start on them, and there is half a day of your life gone, never to be seen again.

There are many automatic e-mail filters and prioritizers out there, but I would like to propose a new one:

Sort e-mails by the average time you took to respond to the sender in the past, with the shortest times at the top.

Your e-mail system would then learn the people to whom you like to reply quickly, and put their e-mails at the head of your queue.  It would be simple for the e-mail system to calculate, and it could even be set up retrospectively by having the software run through your existing Sent mailbox compiling the initial set of averages.

Simple, self-modifying, and useful, it would adapt as you worked.  And you could just go down through the top few every day and then stop, confident that you have answered the e-mails most important to you.

2 comments:

4ndy said...

This might be immediately realisable, actually.
Just get onto google about it, I'm sure their geeks will find a way to incorporate the feature that allows them to exploit the information for marketing gain.

4ndy said...

Speak of the devil:
http://oi52.tinypic.com/auyryd.jpg

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